WHO WE HELP · HOSPITALITY AND VENUES

Wi-Fi, connectivity and CCTV for restaurants, bars and venues

Keep your guests connected, your tills taking payments and an eye on things, while you get on with looking after your customers.

Guests ordering food at a busy bar

On a busy night, nobody has time for the internet to drop out. We look after the connectivity behind restaurants, nightclubs and event spaces across London and Hertfordshire.

That covers guest and staff Wi-Fi, the connection your card machines and tills rely on, business phones, and CCTV, all from one team.

What happens on a Saturday night?

Venues are busiest when most IT firms have gone home, so we set yours up to keep trading on its own:

  • Backup connection: a 4G/5G line takes over automatically if your broadband drops, so tills and card machines keep taking payments.
  • Separate payment network: tills and card machines sit on their own network, away from guest Wi-Fi, which is good practice for card-payment security.
  • Remote monitoring: we can see what went wrong and when, so problems are fixed quickly rather than guessed at.

Our helpdesk is open 9am–6pm on weekdays. If you need cover for evenings, weekends or a big event, your account manager can arrange it in advance.

What we look after

Guest Wi-Fi with a branded login

Fast guest Wi-Fi through your own branded sign-in page, which can collect email addresses and marketing consent to help grow your customer list.

Separate staff and guest networks

Your tills, card machines and back office on their own secure network, kept well away from guest devices.

Connectivity for your tills

We make sure your POS and card machines have a reliable, secure connection. Your POS provider supports the system itself, and we work alongside them.

Backup internet

A 4G or 5G backup connection that takes over automatically, so payments keep going if the main line drops.

CCTV installed and managed

Cameras designed, installed and looked after, with recordings stored securely and viewable from your phone. More about CCTV and access control.

Business phones

Hosted VoIP for bookings and enquiries, with call queues and phones that work wherever your team is.

Built for busy, demanding spaces

From a restaurant dining room to a nightclub or an event space, venues are hard on networks: thick walls, lots of devices, and busy periods when everything has to work at once.

We survey your space, design the Wi-Fi and network around how it’s actually used, and keep an eye on it afterwards, so you can focus on your guests.

A softly lit bar with stools and tables

10+ years

Supporting businesses across London & Hertfordshire

15 min

Target response for critical issues

9am–6pm

UK-based service desk, Monday to Friday

One team

For support, security, cloud, phones and networks

How we work with you

Frequently asked questions

Can our guest Wi-Fi collect customer details for marketing?

Yes. Guests sign in through a branded page where they can choose to share their email address and agree to hear from you. The details can then be added to your mailing list, with consent recorded.

Do you support our till or POS system?

We make sure your POS and card machines are connected to a reliable, secure network. The POS software and hardware are supported by your POS provider, and we’re happy to work alongside them.

Can we view our CCTV on our phones?

Yes. You can view live and recorded footage securely from your phone or computer, wherever you are.

What happens if the internet goes down during service?

With a 4G or 5G backup connection in place, your tills and card machines switch over automatically and keep working.

Can you help outside normal office hours?

Installations can be scheduled around your opening hours. Ongoing support outside our normal hours is available by prior arrangement, so speak to your account manager about the options.

GET IN TOUCH

Let’s talk about your IT support

Give us a call for an informal chat, book a time that suits you, or send us a message and we’ll get back to you quickly.

Address

5 Penta Court, Station Road, Borehamwood, WD6 1SL